This sounds exactly the same as this article, but we have all the valid certificates in place.Įrror "FlexResponse Action Failed" when trying to release an email from quarantine BroadcomĮrror "FlexResponse Action Failed" when trying to release an email from quarantine 23:57:02,789- Thread: 176 SEVERE Input error when reading response from email gateway: java.io.IOException: Server returned HTTP response code: 500 for URL: Ĭom.EmailQuarantineConnectException: Input error when reading response from email gateway: java.io.IOException: Server returned HTTP response code: 500 for URL: : Input error when reading response from email gateway: java.io.IOException: Server returned HTTP response code: 500 for URL: Īt .(EmailWsRemediationSession.java:166)Īt .(EmailQuarantineConnectRemediator.java:39)Īt .(EmailQuarantineConnectAction.java:49)Īt .(ActionInvoker.java:272)Īt .(ActionInvoker.java:256)Īt .(ActionInvoker.java:130)Īt .runWorker(ThreadPoolExecutor.java:1149)Īt $n(ThreadPoolExecutor.java:624) failed with message: Input error when reading response from email gateway: java.io.IOException: Server returned HTTP response code: 500 for URL:
![upgrade to 10.7 upgrade to 10.7](https://m.media-amazon.com/images/I/41Fl3UGQyvL._AC_.jpg)
But Flex Response is now failing when trying to approve or reject quarantine incidents. We didn't make any configuration changes, all the certs are still in place, and valid, just like they were prior to the upgrade.
![upgrade to 10.7 upgrade to 10.7](https://i.ytimg.com/vi/R8eeCp-XQ0w/maxresdefault.jpg)
![upgrade to 10.7 upgrade to 10.7](https://www.lifewire.com/thmb/HRIGvgI7SwnIx4Hb22b80TqUUu4=/1350x759/smart/filters:no_upscale()/osx_lion-5bfedf6b4cedfd00262c9e95.jpg)
We just upgraded our SMG from version 10.7.3 to version 10.7.5-4. We had DLP Flex Response working beautifully for years with our SMG.